Studio Policies
We ask that you arrive on time for your appointment and no earlier than 5 minutes before your class start time.
Reformer, barre, mat and yoga classes are all pre-purchased and booked online. You must have a class purchased in order to book.
Private and Duo sessions are booked through our email: hello@groundedpilates.ca.
New clients must complete a waiver and intake form, as well as agree to our Terms + Conditions online via our website/app.
All packages have a 6 month expiry date and are non-refundable.
Unlimited Memberships auto-renew every month unless otherwise requested.
Cancellations can be done via our website/app. ALL CANCELLATIONS REQUIRE 24 HOURS NOTICE. If the cancellation window is missed, you will lose your class. If you enjoy our Unlimited Membership, a late cancel fee of $25 will be charged for a canceled Reformer class and $10 for a canceled Barre/Mat/Yoga class.